Geelong Arts Centre is the only State Government owned cultural institution located outside of Melbourne, our vision is as a leader connector and creator of extraordinary cultural experiences for local and global communities.
The Geelong Arts Centre is a gathering place for all – a place that boldly offers insights through performance, holds space for public conversation, supports creative experimentation and content development, and is a venue to connect, meet as a community and share a passion for the arts and creativity. It is the creative heart of Geelong.
Our people are focused on creating a diverse and bold arts community that embraces and values differences. We value the variety of unique experiences, qualities, and characteristics our people possess, and we share and learn from each other. Our highly collaborative and dedicated teams aim to ensure the business is continuously growing, striving for exceptional results for both our internal and external stakeholders. We are always striving to display flexibility and resilience to embrace change.
Job Description
About the role
The ICT Manager will oversee the strategic and operational management of Geelong Arts Centre’s ICT infrastructure, with a particular focus on leveraging the Microsoft suite to enhance business processes, productivity, and collaboration. This role requires a blend of technical expertise, leadership skills, and business acumen to drive the effective use of technology across the organisation, supporting both administrative functions and artistic productions.
ICT Manager will be a key business partner with internal stakeholders and be pivotal in providing insights to assist with strategic decision-making at the executive level. The position is also accountable for assuring the contract deliverables and services of the ICT managed service providers (MSPs) are met and for managing the business relationships and contractual negotiations with those MSPs.
Desired Skills and Experience
Selection Criteria
Essential qualifications and experience
To be successful in this role, your experience will include but will not be limited to:
Tertiary qualification in Information Technology, Computer Science, Business Administration, or a related field.
Minimum of 5 years of experience in ICT management with experience in managing Microsoft 365 environments, applications and services.
Certification in Microsoft tenant or related technologies.
An excellent customer service and outcomes focused view, with a passion for service excellence and quality, balanced with pragmatism and delivery.
Excellent ability to work with and influence stakeholders across the business to assist in delivering tech strategy, including vendors and Managed Service Providers (MSPs).
Demonstrated ability to lead, mentor, coach and manage a high-performing team
Significant experience in senior IT role, preferably within cloud-first environments and in organisations governed by government regulations and policy requirements.
Experience in leading complex infrastructure and / or digital transformation projects to successful implementation.
Deep understanding of IT infrastructure, cloud computing, cybersecurity and digital technologies.
Desirable qualifications and experience
Postgraduate qualification in Information Technology or related field.
Expertise in IT Industry frameworks and best practices, including ITIL, project management, Agile, product management, SIAM and IT Security.
Special requirements
Flexibility in working hours to support daytime, evening, and some weekend work will be required as part of the normal hours of duty for this position.
The following checks, licences and certifications are required for this role:Current and valid Working with Children’s Check (employee)
Sound like you? Then we want to hear from you!
To apply for this opportunity please click the Apply button and provide a cover letter including your ability to meet the key requirements outlined in the position description, and a current CV. Please direct any queries to: employment@geelongartscentre.org.au. To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/
Applications close Midnight Sunday 19 January 2025
